Privacy Policy

1. Introduction

Welcome to KitchenMate AI. This Privacy Policy explains how Vyzent Solutions ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application and website (collectively, the "Service").

We are committed to protecting your privacy and ensuring you understand how your data is handled. Please read this Privacy Policy carefully. By using KitchenMate AI, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Email address, display name, and profile picture (if using social sign-in)
• Photos: Food images you upload for recipe generation
• Preferences: Dietary restrictions, cuisine preferences, language settings, and spice level preferences
• Saved Content: Recipes you save or favorite
• Communications: Messages you send to our support team

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, recipes generated, app interactions
• Log Data: Access times, pages viewed, app crashes, and system activity
• Location Data: General location (country/region) based on IP address (we do not collect precise location)

2.3 Information from Third Parties

We may receive information from third-party services:

• Social Sign-In: If you sign in with Google or Apple, we receive your name, email, and profile picture
• Payment Providers: Subscription status from Apple App Store or Google Play Store (we do not receive full payment card details)
• Analytics Partners: Aggregated usage statistics

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Data Used
Recipe Generation	Photos, preferences
Account Management	Email, name, authentication data
Personalization	Preferences, usage history
Service Improvement	Usage data, feedback
Customer Support	Communications, account info
Legal Compliance	As required by law

3.1 Photo Processing

Important: Photos you upload are processed by our AI system to identify ingredients and generate recipes. Here's how we handle your photos:

• Photos are transmitted securely to our servers for AI processing
• Photos are temporarily cached for processing (typically deleted within 24 hours)
• We do not permanently store your photos on our servers
• Photos are not used to train our AI models without explicit consent
• Photos are not shared with third parties except as necessary for processing

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in operating our Service:

• Cloud Infrastructure: Google Cloud Platform / Firebase for hosting and data storage
• AI Processing: OpenAI for recipe generation (photos are processed but not retained)
• Analytics: Google Analytics, Firebase Analytics for usage insights
• Advertising: Google AdMob for displaying ads (free tier users)
• Payment Processing: Apple and Google for subscription management

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:

• Account Data: Retained while your account is active and for 30 days after deletion request
• Saved Recipes: Retained until you delete them or your account
• Photos: Temporarily processed and deleted within 24 hours
• Usage Data: Aggregated data may be retained indefinitely for analytics
• Support Communications: Retained for up to 2 years

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Data encryption in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• Secure cloud infrastructure with industry-standard protections

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to request a copy of your personal data. Contact us at build@vyzent.com to request your data export.

7.2 Correction

You can update your account information directly in the app settings or by contacting us.

7.3 Deletion

You can request deletion of your account and associated data. To delete your account:

1. Go to Settings in the app
2. Select "Delete Account"
3. Confirm the deletion

Alternatively, email us at build@vyzent.com with your deletion request.

7.4 Marketing Communications

You can opt out of marketing emails by clicking "Unsubscribe" in any marketing email or adjusting your notification preferences in the app.

7.5 Advertising Preferences

Free tier users see personalized ads. You can:

• Upgrade to Premium for an ad-free experience
• Adjust ad personalization in your device settings
• Reset your advertising identifier in your device settings

8. Children's Privacy

KitchenMate AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at build@vyzent.com, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India and the United States where our servers and service providers are located. These countries may have different data protection laws. By using our Service, you consent to such transfers.

We implement appropriate safeguards for international data transfers, including standard contractual clauses where applicable.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

11. Cookie Policy

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings.

12. Region-Specific Rights

12.1 European Economic Area (EEA) Residents

If you are in the EEA, you have additional rights under GDPR:

• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing includes: consent, contract performance, legitimate interests, and legal obligations.

12.2 California Residents

California residents have rights under CCPA including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

12.3 Indian Residents

We comply with applicable Indian data protection laws, including the Information Technology Act and rules thereunder. You have the right to access, correct, and withdraw consent for processing of your personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an in-app notification or email for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Vyzent Solutions
Email: build@vyzent.com
Phone: +91 84603 07890
Website: https://vyzent.com
Location: India

We will respond to your inquiry within 30 days.